This is a wonderful cleanser, smells amazing and feels great when smoothing onto skin. Tip - Warm up the tube on the radiator or in a basin of warm water, this will enable the balm to squeeze out of the tube easily.

This product leaves my skin feeling silky soft and smooth, even after only a few days use. The muslin cloth it comes with is very handy, but I have also used my usual reusable face cloth and this works just as well. However, the packaging lets this product down as you can't get at it. I resorted to removing the lid and warming it in my hands before applying. Much easier, although haven't managed to get the lid back on.

This is my favourite ones. I have been use it for couple of year now. It make me feeling great & glow. Smell great

This cleansing balm is gorgeous and feels like a treat on a morning and night. It smells lovely and feels amazing. My skin is already looking better after a few days use.

Great product but that’s when I can get to it!.....impossible to squeeze out if the tube even after warning the tube for a long while! Please dirt the packaging out I’m thrilled with all other balance me products bought they truly do what they say on the tin.....just change the tin please!!

This is one of the best cleansing balms I have ever used. It smells wonderful, goes on well and turns to a rich smooth consistency on the skin, leaving it feeling soft and refreshed after removing with the cloth provided. BUT - It’s in the wrong packaging, being very difficult to squeeze out of the tube. I have a way round this - I cut the bottom of the tube off and using a spatula scrape the balm out into a clean jar, then cut the tube across lower down and scoop out the rest. Then use it from the jar. I’ve used a travel pot but next time will use the jar from the moisturiser when it’s empty. Don’t let this little detail put you off the product - it really is great.

I love this cleanser it is amazing! I have used it for years and although have tried various others this is by far the best Thank you !!

I have an on off relationship with cleansing. Never making the time, my excuse being I’m too busy then too tired. Watched the facial massage demo on IGTV and having got a couple of products already, decided to try again with cleanser. It smells lovely and came with a cloth to remove so immediately no excuse not to get into it. A week in and I’m still going, loving the bedtime ritual even though my skin is not being exposed to the daily commute at the moment. Loving the whole routine and my skin feels so soft and loved!

I was hesitant to purchase this cleanser after reading the negative reviews but as I've been pleased with my other purchases from Balance Me I thought I would try it as the product was described as being for all skin types. First off I couldn't squeeze it from the tube so did as another reviewer said and emptied the product into a clean jar for ease of use. I've used many luxury cleansing balms before but this product bears no comparison at all to any of them in terms of quality. It is very thick and heavy and I didn't like the smell. I found it difficult to remove even with warm water and a muslin and felt as though a greasy layer was left behind no matter how much I rinsed - even the muslin seemed full of grease. I had to re-cleanse with another product to remove it. I won't re-purchase as I didn't enjoy using this product and feel I've wasted my hard earned money as I've now had to spent another £35 on a replacement balm that I'm familiar with. I won't risk it again. I would advise Balance Me to listen to what people are saying, reformulate, repackage and re-market this product. How it won an award I'll never know. I can't understand how other reviewers actually like this balm but then maybe they haven't experienced the amazing quality of other high end balms on the market i.e. Elemis, Temple Spa etc but each to their own I guess.

I have read the reviews and agree the product for the first couple of washes takes a little while to come out of the tube but the warm water does soften and it’s one of Balance Me best products, gentle enough to use daily but still great for exfoliation. It makes my skin feel clean and refreshed and the formulation remains as good as when I first used it.