I love this cleanser it is amazing! I have used it for years and although have tried various others this is by far the best Thank you !!

I have an on off relationship with cleansing. Never making the time, my excuse being I’m too busy then too tired. Watched the facial massage demo on IGTV and having got a couple of products already, decided to try again with cleanser. It smells lovely and came with a cloth to remove so immediately no excuse not to get into it. A week in and I’m still going, loving the bedtime ritual even though my skin is not being exposed to the daily commute at the moment. Loving the whole routine and my skin feels so soft and loved!

I was hesitant to purchase this cleanser after reading the negative reviews but as I've been pleased with my other purchases from Balance Me I thought I would try it as the product was described as being for all skin types. First off I couldn't squeeze it from the tube so did as another reviewer said and emptied the product into a clean jar for ease of use. I've used many luxury cleansing balms before but this product bears no comparison at all to any of them in terms of quality. It is very thick and heavy and I didn't like the smell. I found it difficult to remove even with warm water and a muslin and felt as though a greasy layer was left behind no matter how much I rinsed - even the muslin seemed full of grease. I had to re-cleanse with another product to remove it. I won't re-purchase as I didn't enjoy using this product and feel I've wasted my hard earned money as I've now had to spent another £35 on a replacement balm that I'm familiar with. I won't risk it again. I would advise Balance Me to listen to what people are saying, reformulate, repackage and re-market this product. How it won an award I'll never know. I can't understand how other reviewers actually like this balm but then maybe they haven't experienced the amazing quality of other high end balms on the market i.e. Elemis, Temple Spa etc but each to their own I guess.

I have read the reviews and agree the product for the first couple of washes takes a little while to come out of the tube but the warm water does soften and it’s one of Balance Me best products, gentle enough to use daily but still great for exfoliation. It makes my skin feel clean and refreshed and the formulation remains as good as when I first used it.

I like this balm for the fact that it has some exfoliation but for me it is too heavy. It is really difficult to get out of the tube even when the tube is warmed up, it’s really hard to turn into an emulsion with warm water & wiping it off with the muslin cloth just leaves my skin with too much of a film of oil. I t’s not a pleasure to use. It’s such a shame.

I thought I was sending for the thick, creamy cleanser I had used from Balance Me previously, but when it arrived and I opened it the first time, discovered it was coloured and a sort of greasy/with exfoliant particles new type, quite unlike what I had before. I can no longer see the old type, so this must have superseded it. So disappointed as the previous cleanser was just right for my dry, fine skin - this just doesn't work at all for me. I did determind to be open minded and give it a good go, but the particles feel unsafe taking of eye makeup, and it is too aggressive for my skin. In the end I used it up as a rather expensive shower product, as could not think what else to do with it. As it one of the major reasons I have bought Balance Me products, added to the fact that another product I used daily has disappeared, sorry, will have to start all over again and find another range of face products that work for me.

While I'm not much of a makeup user, I do enjoy cleansing my face with this balm. It prevents my skin from drying out and the cloth helps to exfoliate. My skin stays happy. The only drawback for me is that I find it hard to use this in the shower.

What an amazing product. Has really soothed my eczema and leaves my skin feeling so refreshed. This, together with the eye cream and moisturiser are the best skin products I have used in ages and really soothe my eczema and dry skin I couldn't live without it. Love you, Balance Me

I simply couldn’t live without this. I use it twice a day, and it is perfect. I have combination skin, and it balances my entire face, leaving it clean and moisturised. I also have pretty sensitive, eczema prone skin, but it doesn’t irritate it at all. I’ve used this for about a year and a half and couldn’t recommend more. I’ve bought for all my family and friends!

I cut the tube in half, scraped out the contents into a travel sized pot. This makes it much easier to use.