I have read the reviews and agree the product for the first couple of washes takes a little while to come out of the tube but the warm water does soften and it’s one of Balance Me best products, gentle enough to use daily but still great for exfoliation. It makes my skin feel clean and refreshed and the formulation remains as good as when I first used it.

I like this balm for the fact that it has some exfoliation but for me it is too heavy. It is really difficult to get out of the tube even when the tube is warmed up, it’s really hard to turn into an emulsion with warm water & wiping it off with the muslin cloth just leaves my skin with too much of a film of oil. I t’s not a pleasure to use. It’s such a shame.

I thought I was sending for the thick, creamy cleanser I had used from Balance Me previously, but when it arrived and I opened it the first time, discovered it was coloured and a sort of greasy/with exfoliant particles new type, quite unlike what I had before. I can no longer see the old type, so this must have superseded it. So disappointed as the previous cleanser was just right for my dry, fine skin - this just doesn't work at all for me. I did determind to be open minded and give it a good go, but the particles feel unsafe taking of eye makeup, and it is too aggressive for my skin. In the end I used it up as a rather expensive shower product, as could not think what else to do with it. As it one of the major reasons I have bought Balance Me products, added to the fact that another product I used daily has disappeared, sorry, will have to start all over again and find another range of face products that work for me.

While I'm not much of a makeup user, I do enjoy cleansing my face with this balm. It prevents my skin from drying out and the cloth helps to exfoliate. My skin stays happy. The only drawback for me is that I find it hard to use this in the shower.

What an amazing product. Has really soothed my eczema and leaves my skin feeling so refreshed. This, together with the eye cream and moisturiser are the best skin products I have used in ages and really soothe my eczema and dry skin I couldn't live without it. Love you, Balance Me

I simply couldn’t live without this. I use it twice a day, and it is perfect. I have combination skin, and it balances my entire face, leaving it clean and moisturised. I also have pretty sensitive, eczema prone skin, but it doesn’t irritate it at all. I’ve used this for about a year and a half and couldn’t recommend more. I’ve bought for all my family and friends!

I cut the tube in half, scraped out the contents into a travel sized pot. This makes it much easier to use.

Really torn between this, and the Hyaluronic Mist, as my all-time fave Balance Me product. This really is the best cleanser I have ever used. Yes, it is hard to get out of the tube initially (this does ease up soon), but it really is worth it. The smell is so calming, and has become an important part in winding down from the day. I smooth it on to my skin, messaging in a little and then deeply breathing in the scent left over on my hands. Then add a little water, which makes it lovely and foamy, message around again, then using a warm cloth gently remove. It completely dissolves my makeup. I then follow with a sweep of micellar water for the second cleanse. Leaves my sensitive skin feel balanced and super clean without feeling stripped or red. And with a heavenly calm air about me. Just LOVE. And does seem to last really well.

It is the best cleanser and yuo can leave it on for a bit as a quick mask. It feels like a deep clean and leaves your face very soft

I like Balance Me products, but this is the first I’m not that keen on. Really difficult to get it out of the tube, and don’t particularly like the feel of it on my skin. Other cleansers from Balance Me are better.