Meet the Skincare Experts
Meet the Skincare Experts
Need advice?
Our team are available via phone, video call, email or messenger, so you can get the skincare advice you need from the comfort of your home. We’re here to help.

Our complimentary 20-minute video calls offer you a unique and personable experience, we can demo our products, answer any questions and recommend the perfect at home routine. Click on the link below to book a time that works for you.
Meet Lucy,  Customer Experience Manager and Skincare Expert
Meet Lucy,  Customer Experience Manager and Skincare Expert
meet lucy
Customer Experience Manager and Skincare Expert

'I have always cared about what I put on my skin so Balance Me products made total sense for me – they are natural but effective and its easy for me to talk about them with our customers. I also run beauty panels to test new products on our loyal customer base and its always great to generate the excitement while seeing and hearing about all the benefits of the product we are trialling.'

If I had to pick one - Vitamin C Repair Serum, it has a great texture, it's really nourishing and makes my skin glow. I use it every day.

Meet Rachael
Customer Care Assistant and Skincare Expert

‘I have long been a fan of Balance Me even prior to joining the brand. For me skincare gives me the ability to take time solely for myself and I enjoy seeing the results from sticking to a consistent routine. When it comes to skincare, my goal has always been about wanting to achieve healthy skin, not perfect skin!’

If I had to pick one - Pure Skin Face Wash, its perfect for my combination skin
Meet Rachael, Customer Care Assistant and Skincare Expert
Meet Rachael, Customer Care Assistant and Skincare Expert