Meet the Skincare Experts

Need advice?

Our team are available via phone, video call, email or messenger, so you can get the skincare advice you need from the comfort of your home. We’re here to help.

Our complimentary 20-minute video calls offer you a unique and personable experience, we can demo our products, answer any questions and recommend the perfect at home routine, with no obligation to purchase. Click on the link below to book a time that works for you.

Meet Rachael

Customer Care Lead and Skincare Expert

‘I have long been a fan of Balance Me even prior to joining the brand. For me skincare gives me the ability to take time solely for myself and I enjoy seeing the results from sticking to a consistent routine. When it comes to skincare, my goal has always been about wanting to achieve healthy skin, not perfect skin!’

If I had to pick one - Pure Skin Face Wash, its perfect for my combination skin

Meet Rachael, Customer Care Assistant and Skincare Expert