KEY BENEFITS
The more you spend, the faster you earn points, the bigger the discount you can get!
EARLY ACCESS TO SALES AND PROMOTIONS
Unlock at Enthusiast
EARLY ACCESS TO NEW LAUNCHES
Unlock at Advocate
SHIPPING UPGRADE
Unlock at Ambassador
REDEEM POINTS FOR DISCOUNT
Earn points with every order and gain access to bigger discounts, new launches and early access to sales. You'll unlock additional perks as you move up the tiers!
WAYS TO EARN POINTS
Here are all the ways you can start earning points! It's never been so easy.
TIER BENEFITS
HOW DOES IT WORK?
- CREATE AN ACCOUNT
Create a customer account to join the program. - START EARNING POINTS
Log into your account. Under 'rewards' you'll find the different ways to earn points. - REDEEM REWARDS
Your points balance, along with any rewards will display at the top of your account. - SAVE ON SKINCARE
When you’ve unlocked a voucher, and are ready to put it towards your order, click ‘redeem’ to reveal a coupon code that can be pasted into our checkout promotion box.
FREQUENTLY ASKED QUESTIONS
This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.
Anyone with an account is automatically enrolled.
You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the *Earn Points* tab in the menu.
You will be able to see your points balance on the header of the loyalty page, when you are logged in.
Select the tab called *Rewards*. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.
No. Go ahead and earn as many as you can!
Approved: These points can be redeemed on rewards immediately
Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals. Purchases can take up to 30 days to get approved. Referrals will get approved once the person you refer completes a purchase on their end.
Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled).
Your pending points will become cancelled and will be removed from your account.
You, or someone you referred, cancelled or returned a purchase.
It can sometimes take a few minutes for us to process your activity and provide your points. If the issue persists, please contact our customer service desk. Please note that purchase points take up to 30 days to get approved, this is to allow time in case of returns.
It can take up to 30 days to get approved, this is to allow time in case of returns.
Yes – At checkout please input your voucher code and click apply. Then input your Gift Certificate code and click apply.
Not directly - please redeem your points for a voucher which can then be applied during checkout.
No – you get a discount from entering the Subscribe and Save program.
No - you can not earn points on Subscribe and Save.
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.
Just contact us and we'll re-enroll you. However, your point total will begin from zero.
Please use our normal contact details.
Terms and conditions are linked in the footer of our website. You can also click here to access.