Please note our UK online orders will continue as normal even though we have mostly located our day-to-day business to our own homes.

Customer Service

For all customer service queries please complete the online form below or email us at To get in touch via phone please call +44 (0)20 7593 1070 lines are open 9:00am - 5:30pm (Monday - Friday) excluding weekends and public holidays. 

Alternatively please contact us through direct message on Facebook or Instagram and we will respond within 48 hours. 

Stockists and Wholesale

For stockist and new wholesale account queries please contact 

Public Relations

For Public Relations enquiries please contact 

Our address

Balance Me

Second Home Clerkenwell Green

Clerkenwell House

45-47 Clerkenwell Green, London EC1R 0EB