Please note our UK online orders will continue as normal even though we have mostly located our day-to-day business to our own homes.

Customer Service

Enjoy this special time with your loved ones. We are doing the same and our customer service team will be switching off over the festive period until Tuesday 4th January. Wishing all of our very special customers a happy holiday.

For all customer service and product queries please complete the online form below or email us at To get in touch via phone please call +44 (0)20 7593 1070 lines are open 9:00am - 5:30pm (Monday - Friday) excluding weekends and public holidays. 

Alternatively please contact us through direct message on Facebook or Instagram and we will respond within 48 hours. 

Stockists and Wholesale

For stockist and new wholesale account queries please contact 

Public Relations

For Public Relations enquiries please contact 

Our address

Balance Me
1 Playhouse Court
64 Southwark Bridge Road