For all customer service and product queries please complete the online form below or email us at customercare@balanceme.com. Alternatively, please call +44 (0)20 7593 1070 lines are open 9am - 5:30pm (Monday - Friday) excluding weekends and public holidays. 

Our customer service department is available 9:00-5:30 (Monday - Friday) We aim to get back to you within 48 hours, excluding weekends and public holidays.

For stockist and new account queries please contact info@balanceme.com
or call +44 (0)20 7593 1070

For Public Relations enquiries
please contact press@balanceme.com
or call +44 (0)20 7593 1070


Our address

Balance Me
1 Playhouse Court
64 Southwark Bridge Road
London
SE1 0AS