Customer Service

For all customer service queries please complete the online form below or email us at customercare@balanceme.com. To get in touch via phone please call +44(0)7500720240 lines are open 9:00am - 5:30pm (Monday - Friday) excluding weekends and public holidays. 

Alternatively please contact us through direct message on Whats AppFacebook or Instagram and we will respond within 48 hours. 

Opening hours

Monday to Friday 9am to 5pm (GMT)
Saturday - Not Open
Sunday - Not Open